Demi-deck Xerneas

Optional protection for your entire shipment against loss, theft and damage in transit.

Damage & compensation

If your product arrives damaged, we’ll help resolve the issue. Your refund reflects the value of the damage to the affected product, including major damage.

For a claim, send your order number and photos of the product and packaging. For loss or theft, contact us to arrange compensation.

Coverage begins when your protected order is placed.

Shipping policyinfo@zardocards.com