Terms of service

Terms of Service

Last updated: October 9, 2026

These terms govern purchases and use of zardocards.com, operated by Zardo Cards inc, 3275 Chemin de l’Industrie, Saint-Mathieu-de-Beloeil, Québec J3G 0M8, Canada, trading as ZardoCards. Shopify provides our ecommerce platform. Our Refund Policy, Shipping Policy, Product Condition Policy and Privacy Policy provide additional details. Applicable mandatory consumer rights take priority over any conflicting clause.

1. Using the store

You must have legal capacity to make a purchase or act with the authorization of a parent or guardian where required. Provide accurate contact, billing and shipping information and use only a payment method you are authorized to use. Keep account access information secure.

2. Product descriptions and condition

Review the selected item, variant, quantity, language, edition and condition before purchasing. Product descriptions and specific commitments form part of the order. Screen colours and representative images can differ from the appearance of a particular item; they do not excuse sending a different product or a materially misdescribed condition.

Raw card condition is not a guaranteed grading score. Graded cards are identified by the stated grading company and grade. Randomized products do not promise a particular card or market value unless the offer expressly makes that commitment. See the Product Condition Policy for details.

3. Prices, checkout and payment

The displayed checkout currency and order summary identify the price, applicable taxes, shipping and other charges collected with your order. Your payment provider may apply conversion or banking fees. Import duties for shipments to the United States are prepaid. For other destinations, prepaid duties or taxes are indicated at checkout where applicable; otherwise the customer is responsible for those charges, as described in the Shipping Policy.

Market pricing and product differences

Collectible markets can change quickly. We regularly update prices to reflect market conditions, so an item may have a different price from one day to the next. Prices depend on the exact product and variant, language, edition, raw card condition, sealed packaging condition, and grading company and grade. Similar-looking items are not necessarily equivalent.

The agreed price of a completed purchase is not adjusted because the market subsequently rises or falls. A later price decrease, market crash or promotion does not by itself qualify for a refund, credit or price matching. Likewise, we will not charge more or cancel a sale simply because the market increased or we had not updated a market price. This does not affect remedies for an actual product or order problem or mandatory consumer rights. We do not guarantee future resale value.

Actual listing or price-entry errors

An actual entry error, such as missing zeros when creating or restocking a listing, is different from a market movement or an outdated market price. We correct inaccurate listings for future purchases. If an error affects an existing order, we will contact the customer, explain the error and review a lawful resolution. Cancellation and a full refund may be arranged with the customer's agreement or where applicable law permits; this clause does not create a general right to cancel a concluded contract because of a pricing error. We will never automatically recharge a corrected price. Any replacement purchase or additional payment requires the customer's express agreement.

4. Inventory, verification and preorders

An inventory discrepancy or condition problem may prevent us from supplying an item. We will offer the available options, such as an agreed replacement, waiting arrangement or refund for the unavailable item. Any difference in price requires your approval.

We may request proportionate payment or identity verification to prevent fraud. An order requiring verification is held until the requested information has been submitted and verification is approved. Otherwise ready, in-stock orders are normally dispatched within 24 hours after approval, subject to business days, holidays and carrier collection, with shipment confirmation by email. Contact us if you cannot complete the requested process so we can review the order and cancellation options. We will not claim a verification is approved or a refund is processed until that action is confirmed.

A preorder's disclosed shipping date or estimate applies to that item. If availability changes, we will provide an update and review the options required by law or offered for your order. We will not substitute indefinite waiting for an applicable cancellation or refund right.

5. Shipping, cancellations and remedies

Delivery arrangements are described in the Shipping Policy. Contact us promptly to request a cancellation or change before fulfillment. Final sale for a change of mind does not remove rights for incorrect, missing, defective or misdescribed products, non-delivery or other legally protected situations. Store credit and substitutions require your agreement when offered in place of a monetary refund.

6. Promotions, gifts and mystery products

Each offer’s disclosed eligibility, contents, dates and restrictions apply. Mystery bag product pages explain the drop rate or odds and how chase bags work. An Imperfect condition is identified in the product variant; review the selected variant before purchase. We will honour express commitments and review a missing promotional item with you. Videos or examples do not replace the terms of the offer you purchase. Changes to future offers do not retroactively remove a commitment applicable to your order.

7. Support and complaints

Contact info@zardocards.com with your order number and a description of the problem. We may request reasonable supporting information to investigate. You may ask for human assistance. A carrier investigation or support review does not prevent you from exercising applicable consumer rights.

8. Acceptable use and website content

Do not use the store for fraud, unauthorized payment activity, unlawful transactions, infringement, harassment, malicious software or attempts to bypass security. We may restrict misuse subject to applicable law. Website content, branding and images belong to their respective owners; unauthorized reproduction is prohibited to the extent protected by law.

By sending a review or other submission, you confirm you have the right to share it. We may use a submitted review to display and manage reviews, subject to applicable privacy and other rights. Sending a private support message does not grant permission to publish the customer's personal information.

9. Third-party services and liability

External services and links may have their own terms and privacy policies. Their presence does not remove our responsibility for the goods or services we sell. We do not promise uninterrupted website availability or that future collectible prices will increase.

Nothing in these terms excludes liability, a legal guarantee or a remedy that applicable law does not allow us to exclude. Any limitation is effective only to the extent permitted by that law. Products are not sold under a blanket waiver of mandatory quality or description guarantees.

10. Applicable law and changes

These terms are governed by the laws of Québec and applicable Canadian federal law, subject to mandatory consumer protections and jurisdiction rights that apply to you. We do not require you to waive those protections or resolve every claim exclusively in a jurisdiction prohibited by law.

The version in effect when you place an order applies to that purchase. We may update these terms for future transactions and will show the revision date. If a provision is unenforceable, the remaining terms continue to apply to the extent permitted by law.